OUR RETURN POLICY
Our products are all final sales once shipped from our facility. We may take returns depending on defected items with evidence provided. If there is an issue with your order, you must contact us within 7 days of delivery. We also need to claim to the manufacture first. They must approve of the return before we can fully refund or replace your order.
This process will take within 30 days. WE ARE NOT LIABLE FOR ANY ITEM OR PACKAGE DAMAGES INCURRED DURING TRANSIT. We always double check for external damages.
Bubble wrapping, cardboard boxes, and firm taping are used to make sure nothing arrive with any damages.But unfortunately, damages during transit are unpredictable. For any package with external damage that incurred during transit, all items received must unopened and sealed in the original packaging in order to file a claim.
If your items have been open, we will not able to proceed with your issue. For any exchanges or refund will be able to proceed after once we received all items and inspection. It will take 30 days of received. All shipping cost are customer’s responsibility.