Hello! We sincerely apologize for the delays as we are limited in staff due to the COVID-19 pandemic. We just wanted to provide everyone a quick update. At this time our customer service email is temporarily down due to limited staff and we want to put all of our focus on processing orders as quickly as possible. At this time, our customer service team is available by phone should you require immediate assistance. You can reach our customer service team at 702 476 1990. Our customer service hours are Monday - Saturday 11:00 am - 7:00 pm.

We thank you for your continued support and patience as we work hard to get your orders shipped out to you!

Welcome to KPOP USA! At this time, we are experiencing a little delay processing orders due to limited staff because of the ongoing COVID-19 pandemic. We are processing orders as quickly as possible. We sincerely apologize for the inconveince but we greatly appreciate your patience.
Please give our customer service team a call at 702 476 1990 for immediate assistance!